btb99 Terms & Conditions — Please Read Before You Play
These Terms & Conditions govern your use of the btb99 platform. By registering an account or using any part of the service, you confirm you have read and agree to these terms in full.
Introduction
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "Account Holder") and btb99 ("the Platform", "we", "us", "our") governing your access to and use of the btb99 website, all services available through it, and any related communications. By creating an account on btb99, depositing funds, placing any wager or using any game or feature on the platform, you are agreeing to these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the btb99 platform.
btb99 reserves the right to update, amend or replace these Terms at any time. Material changes will be communicated to registered account holders. Continued use of the platform after any such change constitutes acceptance of the revised Terms. It is your responsibility to review the current Terms before each session. The most current version is always the version published on this page.
Key Principles at a Glance
The following six principles summarise the most important aspects of your relationship with btb99. They do not replace the full terms — please read each section in detail below.
Age Requirement
Players must be 21 or older. Age verification is required on all accounts.
One Account Per Person
Each player may hold only one btb99 account. Duplicate accounts will be closed.
Account Security
You are responsible for keeping your credentials secure. Never share your login details with any third party.
Fair Play
All games use certified RNG technology. Any attempt to manipulate outcomes will result in account closure.
Payment Methods
Deposits and withdrawals are processed via bKash, Nagad, Rocket and Upay. Minimum deposit is ৳100.
Responsible Gaming
Deposit limits, session controls and self-exclusion tools are available to all account holders at any time.
Eligibility and Account Registration
To open and maintain a btb99 account, you must satisfy all of the following eligibility requirements at the time of registration and at all times thereafter while the account remains active:
- You must be at least 21 years of age. btb99 does not permit access by persons under 21 under any circumstances.
- You must provide accurate, current and complete information during registration, including your valid Bangladesh mobile number. Providing false information is a material breach of these Terms.
- You may hold only one (1) btb99 account. Opening a second account — whether under the same or a different identity — is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances or bonuses held within them.
- You must not be subject to any self-exclusion or cooling-off arrangement, whether requested by you on btb99 or through any third-party responsible gaming programme, at the time of registration or at any point while your account is active.
- You must use the account solely for personal, non-commercial recreational gaming. Using the account to process payments for third parties, conduct money transfers unrelated to your own gaming activity, or operate any automated or bot-assisted play is strictly prohibited.
btb99 reserves the right to request identity verification documents from any account holder at any time. Where documents are requested, account functionality — including withdrawals — may be restricted until verification is complete. btb99 will communicate the required documents clearly and process them as promptly as possible.
Deposits, Withdrawals and Payment Processing
All financial transactions on btb99 are processed in Bangladeshi Taka (BDT). btb99 accepts deposits and processes withdrawal requests through the following approved methods: bKash, Nagad, Rocket and Upay. btb99 does not accept cash or cheques. All payment accounts used on btb99 must be registered in the name of the btb99 account holder.
Deposits
The minimum single deposit amount is ৳100. There is no upper limit on deposits, though btb99 may apply transaction limits for operational or security reasons at its discretion. Deposits are credited to your account balance in real time upon successful processing. btb99 is not responsible for delays caused by the payment provider or your mobile network operator.
Withdrawals
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit. The minimum withdrawal amount is ৳500. btb99 targets processing of withdrawal requests within 24 hours of approval; actual transfer times depend on the receiving payment provider. Active bonus wagering requirements must be fully met before a withdrawal can be processed against any bonus-derived balance.
Fraud and Chargebacks
Any attempt to reverse a deposit transaction after it has been credited to a btb99 account, whether through a chargeback request with the payment provider or by any other means, constitutes a fraudulent act. btb99 will pursue recovery of any such amounts and reserves the right to close the associated account and report the incident to relevant authorities.
Bonuses and Promotional Offers
btb99 offers bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to specific terms set out at the time the offer is made. The following general rules apply to all bonuses offered on btb99 unless a specific promotion states otherwise in writing:
- All bonuses carry a wagering requirement that must be completed in full before any bonus-derived winnings may be withdrawn. The wagering requirement for any offer will be clearly stated in the offer terms.
- Bonuses are awarded to one account per person, per household and per mobile number. Attempts to claim the same bonus across multiple accounts will result in the bonus being voided and may result in account suspension.
- btb99 reserves the right to withdraw any bonus or promotional offer at any time without prior notice, unless the bonus has already been credited and wagering has commenced.
- Free spins awarded as part of a promotional offer are subject to the specific terms of that offer. Unless otherwise stated, free spin winnings carry a wagering requirement before withdrawal.
- btb99 reserves the right to reclaim any bonus, free spin or promotional benefit found to have been obtained through fraudulent means, account duplication or any activity that btb99 reasonably determines constitutes abuse of its promotional systems.
Gameplay, Betting Rules and Fair Play
All games and betting markets available on btb99 are governed by rules specific to each game type and sport. The following general principles apply across all gameplay and betting activity on the platform:
Casino Games
All casino game outcomes are determined by certified Random Number Generator (RNG) systems. Published Return to Player (RTP) percentages are accurate but represent theoretical long-run averages, not guaranteed outcomes on any individual session. btb99 does not guarantee any particular outcome, win rate or profitability from casino play.
Sports and Cricket Betting
All sports betting markets, including cricket markets covering BPL, IPL, T20 World Cup and Bangladesh international fixtures, are subject to settlement rules specific to each market type. btb99 reserves the right to void any bet that was placed on the basis of an error in the stated odds or market information. In the event of a match suspension, abandonment or cancellation, bets will be settled in accordance with the applicable market rules published at the time the bet was accepted.
Prohibited Conduct
The use of any automated software, bot, script, artificial intelligence tool or other mechanical or electronic means to place bets, navigate the platform or derive an advantage over the standard player experience is strictly prohibited. Collusion between players, match-fixing, exploitation of software errors and any other conduct intended to manipulate game or betting outcomes will result in immediate account closure, forfeiture of all balances and reporting to relevant authorities where applicable.
Responsible Gaming Obligations
btb99 is committed to providing a safe and responsible gaming environment for all players aged 21 and above. btb99 provides the following responsible gaming tools, accessible from the account settings panel after login. Players are encouraged to use these tools proactively to keep gaming within their personal limits:
- Deposit limits — set a daily, weekly or monthly cap on the total amount you can deposit into your btb99 account.
- Session time controls — set a maximum session duration after which you will be automatically logged out.
- Cooling-off period — request a temporary suspension of your account for a defined period (minimum 24 hours, maximum 6 weeks).
- Self-exclusion — permanently close your account and block all future access. This is an irreversible action and cannot be undone. If gaming is becoming a problem, please contact the btb99 support team at [email protected] immediately.
Account Suspension and Termination
btb99 reserves the right to suspend, restrict or permanently close any account at its sole discretion. Without limiting the generality of this right, btb99 may take such action in any of the following circumstances:
- The account holder is found to be under 21 years of age or has provided false identity information at any point.
- The account is found to be a duplicate of an existing btb99 account held by the same person or within the same household.
- The account holder is found to have engaged in fraudulent activity, bonus abuse, collusion, match manipulation or any other prohibited conduct as described in these Terms.
- The account holder fails to complete required identity verification within the timeframe requested by btb99.
Where an account is closed due to a breach of these Terms, any balance remaining in the account — including both real-money funds and bonus funds — may be forfeited at btb99's discretion. Where an account is closed at the player's own request (including through self-exclusion), any remaining real-money balance net of outstanding wagering obligations will be returned to the player's registered payment method following verification.
Intellectual Property and Permitted Platform Use
All content on the btb99 platform — including but not limited to software, game interfaces, graphics, logos, text, icons, audio, video, data compilations and the overall look and feel of the platform — is the property of btb99 or its content licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal recreational gaming in accordance with these Terms.
You must not copy, reproduce, republish, upload, post, transmit, distribute, sell or exploit any part of the platform or its content for any commercial purpose without the prior written consent of btb99. You must not attempt to decompile, reverse engineer or extract the source code of any software forming part of the platform. Violations of this clause may result in account closure and legal action.
Limitation of Liability
To the fullest extent permitted by applicable law, btb99 shall not be liable for any direct, indirect, incidental, special, consequential or punitive loss or damage arising from your use of, or inability to use, the platform or any of its services. This includes but is not limited to loss of winnings, loss of data, loss of goodwill, service interruptions, computer damage or system failure, or the cost of substitute products or services, even if btb99 has been advised of the possibility of such damages.
btb99 makes no warranty that the platform will be uninterrupted, error-free, virus-free or that defects will be corrected. The platform is provided on an "as is" and "as available" basis. In jurisdictions that do not permit the exclusion of certain warranties or the limitation of certain types of liability, btb99's liability is limited to the minimum extent permitted by applicable law.
Amendments and Governing Law
btb99 reserves the right to amend these Terms at any time. Where changes are material, btb99 will provide notice to registered account holders via the contact details held on account. If you continue to use the platform after the effective date of any amendment, you will be deemed to have accepted the updated Terms. If you do not accept the updated Terms, you must stop using the platform and may request account closure by contacting the support team.
These Terms are drawn up in the English language. In the event of any inconsistency between the English version and any translated version of these Terms, the English version shall prevail. Any dispute arising out of or in connection with these Terms or the btb99 platform that cannot be resolved through btb99's internal complaints procedure will be subject to resolution through the applicable dispute resolution framework. btb99 operates as a platform serving the Bangladesh market and handles all player communications in relation to disputes through its support team, reachable at [email protected].
Contact and Complaints
If you have any questions about these Terms, wish to raise a complaint or need to contact btb99 for any account-related matter, the btb99 support team is available 24 hours a day, 7 days a week. All support communications are handled in English and response times are staffed to Bangladesh Standard Time (BST, UTC+6).
Email (plain text — not a clickable link): [email protected]
Questions About These Terms?
If anything in these Terms is unclear, the btb99 support team is available 24/7. You can also review our FAQ for answers to common questions about accounts, payments and bonuses.
Read the FAQ Explore btb99 Casino